Appointment booking procedure

• We only provide medical services to patients who have an appointment. You can book an appointment in Vilnius by calling +370 (5) 264 4466 during the medical centre’s work hours. You can also book an appointment online.
• For your convenience, our medical specialists provide remote consultations. Learn more about remote consultations.
• After you book an appointment, you will receive a confirmation or reminder via SMS.
• An operator at our appointment desk will also inform you of the necessity of any special preparation for the appointment (for example, to avoid eating before your test, etc).
• When applying for surgery, you will discuss the date and the precise price with your doctor during the consultation. Please note that before arriving for your surgery, you must be tested negative for COVID-19. You must be tested 48-72 hours before your surgery. A negative COVID-19 test is obligatory, except for the following:
  • – for those who recovered from COVID-19 (coronavirus infection) confirmed by a positive PCR test result, and maximum of 180 days have passed of the positive testing;
  • – for vaccinated people who received vaccine which had been registered within the European Union Register of medicinal products under the vaccination schedule.
• If you cannot arrive for the appointment at the scheduled time, please call our office at +370 (5) 264 4466.
• The patient can book a follow-up visit with a medical specialist if he/she applies during the same month for the same episode of outpatient treatment or test.

Patient Attendance Procedure

At Northway medical centres, we pay particular attention to the safety of our patients and staff. Please familiarize yourself with the patient attendance procedure:

• Patients are allowed to come to the centre 10 minutes before the appointment.
• Please arrive alone, without companions. People with mobility issues, the disabled, and children may arrive with a companion.
• The patient must keep a safe distance of 2 meters from other visitors.
• The patient must wear a protective face mask and disinfect his/her hands.
• Patients that have fever and symptoms of higher respiratory tract infections will be registered for a remote consultation. The doctor may decide and ask a patient to come to the fever clinics for examination and testing.
• We will thoroughly disinfect the doctor’s room after every patient.